Deployment Engineer, Toulouse

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We, at pSeven SAS, develop a software product line for process integration, design space exploration and machine learning. Our flagship product is pSeven Enterprise – an advanced web-based collaborative low-code software platform for automating engineering processes at scale. pSeven Enterprise allows companies in various industries, including aerospace, automotive, marine and offshore, to significantly reduce product design time and cost while improving quality and performance.

As part of our continued growth, we are seeking highly motivated deployment engineers (DevOps) to join our office in Toulouse, France.

Position summary

This is a technical position where you will be responsible for the deployment and installation of our software products across different customers, and handling deployment-related customer support tickets, emails and messages.

You will be serving a key role ensuring that deployments completes on time and that our customers are successful with pSeven products. Excellent technical ability, communication skills, and problem solving are critical to this role. You will work directly with the application & software engineers in addition to our users, customers and their clients.

You will be

• Preparing IT infrastructure for deployments by yourself or together with client’s IT specialists.
• Assisting clients IT services to make our products deployed on time and perform properly.
• Diagnosing and troubleshooting issues remotely and in the field.
• Respond to customer escalations and inquiries.
• Fielding customer service and support requests via texts, emails, phone calls, video calls, and in-person.
• Traveling different locations to help customers on premises.

Benefits

• A challenging job as part of an excellent team.
• International working experience (Europe, Asia, USA).
• The pride to promote high-tech innovation.
• An attractive remuneration package.

Interested in becoming part of the pSeven SAS team? Please send CV and cover letter to: careers@pseven.io